Hearing aids for Monto: the Biloela clinic
If you live in Monto and want hearing aids fitted, the closest CQ Audiology option is the visiting clinic at Ace Medical Centre, 48 Grevillea Street, Biloela QLD 4715. It is roughly 95 kilometres north of Monto along the Burnett Highway, about an hour and a quarter each way. CQ Audiology has no clinic or office in Monto, so fittings and follow-up visits happen in Biloela or at the main Rockhampton rooms.
Visiting-clinic days vary by location. Please call (07) 4848 6528 to confirm the next available clinic in Biloela before travelling.
For the full picture of devices and ongoing care at that clinic, see our hearing aids Biloela page. If you are still deciding whether a visit is right for you, the page for an audiologist Monto residents can reach explains who you will see and what a first appointment involves.
What to think about before you are fitted
Monto has a long dairy and cattle history, and the Monto Dairy Festival celebrates the district's dairy heritage. Everyday settings like these are a good way to think about what you want from a hearing aid.
- The shed and the workshop. Milking equipment, tractors and chainsaws are loud. Hearing aids are not the same thing as hearing protection, so ask your audiologist what to wear on the machine and what to wear when you are back in the house.
- Crowds and echo. Many voices at once, music and echo off a pavilion roof make speech harder to follow. Tell your audiologist about the last time this happened so the fitting can be discussed around it.
- The phone and the verandah. A call from family, or a chat across the verandah with the dog barking, is an everyday test. Ask about connecting hearing aids to your phone and television.
Take a short list of your own situations to the fitting. It gives the appointment a practical focus.
Monto fitting plan, visit by visit
Because the drive is long, it helps to plan the stages rather than book each one as an afterthought. No fixed schedule applies, and the order below is a guide only.
1. Visit one: talk, test and discuss options. The audiologist asks about your hearing and daily life, carries out testing and explains the results. If hearing aids are worth considering, you discuss styles and what is involved.
2. Visit two: fitting. Devices are programmed for your hearing and checked for comfort, and you are shown how to clean, charge and handle them. Bring someone with you so two people hear the instructions.
3. Follow-up review. After wearing the aids through your normal week, you come back so adjustments can be made using what you noticed. Keep a note of the moments that were hard.
Ask reception how many visits to plan for.
Biloela, Rockhampton or the phone
- Biloela visiting clinic: about 95 km north, about an hour and a quarter. Appointments are held when the audiologist is visiting, so dates need confirming first.
- Rockhampton rooms: about 235 km north, a much longer day. The rooms at T33 & 34A, City Centre Plaza, 24 Fitzroy Street, Rockhampton QLD 4700 are open Monday to Friday 9am to 5pm and Saturday 9am to 12pm. Earwax removal by microsuction is offered there.
- Phone: call reception on (07) 4848 6528 to ask what can be arranged between visits.
Paying for hearing aids
Costs depend on the devices and the services you choose, so ask for the details when you book. Hearing aids are medical devices regulated by the TGA, so follow the directions for use. Eligible pensioner concession card and DVA card holders may access services under the Australian Government Hearing Services Program; eligibility criteria apply. Conditions apply under the Australian Government Hearing Services Program. Our Hearing Services Program page explains the pathway, and the hearing aid solutions hub covers device types.
Questions Monto households ask
Can I have my hearing aids adjusted without driving to Biloela?
Call (07) 4848 6528 first and the team will advise whether a visit is needed. Adjustments that need the device are booked into the next Biloela clinic or the Rockhampton rooms.
What if I only want to look at options first?
You can start with a hearing assessment and a conversation. Our hearing tests page explains what that involves.
Should I travel to Rockhampton instead?
Biloela is the shorter drive. Rockhampton has regular weekday and Saturday morning hours, so some people choose it when a Biloela date does not suit.
What if my hearing changes suddenly?
Do not wait for a clinic day. See your GP or an emergency department the same day.
Book from Monto
Call (07) 4848 6528 and mention you are travelling from Monto. Reception will confirm the next Biloela clinic or find a time in Rockhampton.
This page is general information, not personal medical advice.