Moura sits on the Dawson River in the Banana Shire, and anyone after an audiologist Moura residents can get to will find that CQ Audiology does not have a clinic in the town itself. The nearest place to see us is the Biloela visiting clinic at the Ace Medical Centre, 48 Grevillea Street, Biloela QLD 4715, roughly 65 km east along the Dawson Highway by way of Banana. Further afield, the practice's main rooms sit at T33 and 34A, City Centre Plaza, 24 Fitzroy Street, Rockhampton QLD 4700. The rest of this page covers how to plan an appointment from Moura and what happens once you are there.
No clinic in Moura, two options within reach
Moura people have two ways to see a CQ Audiology audiologist. The Biloela clinic at Ace Medical Centre is the closer of the two and runs on a visiting basis, so dates come around periodically rather than on a fixed weekday. The Rockhampton rooms are open Monday to Friday from 9am to 5pm and Saturday from 9am to 12pm, and they are also where earwax removal by microsuction is offered.
Visiting-clinic days vary by location. Please call (07) 4848 6528 to confirm the next available clinic in Biloela before travelling.
If you are already heading through Banana to Biloela for other errands, a hearing visit can often be folded into that trip. When more than one person in the family would like their hearing checked, including children, mention it when you call and ask whether the appointments can be booked back to back on the same clinic day.
Open-cut coal, cotton and cattle: the sound of the Dawson Valley
Coal has shaped Moura since the 1960s, and the Dawson mine, a short drive from town, is an open-cut operation with the heavy plant that goes with it: haul trucks, dozers and busy maintenance workshops. Beyond the mine, the valley grows cotton and cereal crops and runs beef cattle, and a large grain depot operates at the railway junction. Each of these jobs has its own soundtrack, from pickers and headers to pumps, trucks and cattle yards.
Hearing protection only does its job when it fits well enough to keep in. Custom earplugs are made from impressions of your ears, and filtered styles are designed to take the edge off machinery while leaving voices and radio traffic clearer. For people starting work at a mine or with a contractor, CQ Audiology also provides pre-employment hearing assessments, along with industrial hearing assessments for workers and employers. Ask when you call which of these can be booked on a Biloela clinic day.
Booking from Moura in four steps
1. Call (07) 4848 6528 or email reception@cqaudiology.com.au. Every booking, including visiting clinics, is handled by the Rockhampton team.
2. Say you are coming from Moura. The team can then offer the next Biloela date, or a Rockhampton time if you are heading to the coast anyway.
3. Mention what you need, such as a hearing assessment, hearing aid review, custom earplugs, a children's hearing test or a tinnitus assessment, so the right amount of time is set aside.
4. Bring your paperwork: a list of current medications, any ear history, your existing hearing aids if you have them, and a concession or DVA card if you hold one.
Audiologist Moura appointments at Biloela: what is covered
A hearing assessment typically starts with a conversation about your work history, the places where listening feels difficult and any past ear problems. The audiologist then checks both ear canals and carries out a series of tests:
- Tone testing through headphones across low and high pitches.
- Speech testing, to see how you follow words at different levels.
- Middle ear measurements, showing how the eardrum responds to small pressure changes.
Your results are explained before you leave, and you will know what the options are. Sometimes that is simply a date to check again later. Sometimes it is some practical strategies for conversations at home. Sometimes it is a discussion about hearing aids, including fitting and follow-up appointments that can be booked on later Biloela days.
If your results suggest something medical, your GP or an ENT specialist will advise. Should your hearing drop away suddenly, see your GP or an emergency department the same day.
Help with the cost of hearing services
Pricing is explained before any service goes ahead. Eligible pensioner concession card and DVA card holders may access services under the Australian Government Hearing Services Program; eligibility criteria apply. Conditions apply under the Australian Government Hearing Services Program. Some employers may cover workplace assessments, and private health extras may contribute depending on your policy.
Festival week, fishing weekends and follow-up visits
Moura's calendar is a busy one. The Muddy Water Classic fishing competition runs in February, a campdraft is held in July, and the week-long Coal and Country Festival, first held in 1971, fills the town each August with side show alley, stalls, a rodeo and plenty of noise. The Moura Museum and Library, beside the Moura Miners Memorial, is a quieter stop. When you book, it can help to plan hearing appointments around the events you do not want to miss, and to raise any listening situations from those events that you would like to talk about with the audiologist.
To read more about the clinic at Ace Medical Centre, visit the audiologist in Biloela page.