Hearing Service Program

To determine if you are eligible for the Hearing Services Program (HSP) in Australia, you can check if you meet any of the following criteria:

Age and Residency:

• You are an Australian citizen or permanent resident.
• You are generally 21 years or older (younger individuals might still qualify under certain conditions, especially if they are dependent on someone who meets other eligibility criteria).

Concession and Health Care Cards:

• You hold a Pensioner Concession Card.
• You have a Department of Veterans’ Affairs (DVA) Gold Card.
• You possess a DVA White Card issued specifically for conditions that include hearing loss.
• You receive Sickness Allowance from Centrelink.

Other Eligible Groups:

• You are a member of the Australian Defence Force.
• You are a client referred by the Disability Employment Services (for those managing a hearing impairment).
• You are an Indigenous Australian over the age of 50.
• You are an Indigenous Australian participating in a Community Development Employment Projects Program.
• You are a participant in the National Disability Insurance Scheme (NDIS) with hearing needs identified in your plan (specific conditions apply).

Children and Young Adults:

• Children and young adults under the age of 26 may also be eligible if they meet specific criteria related to their hearing needs.
• Steps to Confirm Eligibility:
• Check Directly with the HSP: The easiest way to verify your eligibility is to visit the official Australian Government Hearing Services Program website. They provide detailed information and can guide you through the eligibility process.
• Contact a Hearing Services Provider: Accredited hearing service providers can also help determine if you are eligible. They can assist you in applying for the program if you qualify.
• Consult with Centrelink or DVA: If you already receive benefits through Centrelink or the Department of Veterans’ Affairs, you can contact them to check if your existing qualifications make you eligible for the HSP.

Application Process:
If you find that you are eligible, you can apply for the program through:

• Online Application: The Hearing Services Program website allows you to apply online. You will need to provide your Medicare details and any relevant concession card information.
• Paper Application: Alternatively, you can fill out a paper application form available from the website or from a participating hearing service provider. This form needs to be completed and submitted with any required documentation.

If you need assistance with the application process or have specific questions about your eligibility, contacting the HSP directly on 1800 500 726 or speaking with a participating hearing service provider is advisable. They can provide the most accurate and detailed information specific to your situation.

Conditions apply under the Australian Government Hearing Services Program.